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Payment Policy

Payment Policy

Graphic Design Services

Our payment policy for graphic and web design services is structured to support a smooth project flow and timely delivery.

For smaller projects with a total cost of R1000 or less, payment terms will be agreed upon before starting work, with options including full payment upfront or payment upon completion, depending on the specific project and client relationship.
This flexibility allows us to accommodate different client needs while ensuring project efficiency.

For projects exceeding R1000, a 50% deposit is usually required to initiate the work, with the balance due upon completion, as outlined in our service agreement. Please note that final artwork files and high-resolution assets will only be released after full payment has been received. We are happy to discuss and agree on payment terms that work best for both parties before beginning any project.

Website Design Services

For web design and development solutions, we follow a transparent and client-focused payment policy designed to ensure a smooth, efficient project flow from initial concept to final launch.
To commence any website project,
We require an upfront deposit of 40% of the total project cost as stated in our Website Design Contract.
This initial payment serves several important purposes.
First, it guarantees that your website's hosting and domain registration will be secured for the full duration that we've agreed upon.
Second, it allows our team to immediately allocate the necessary resources, including designers, developers, and project managers, and dive into crafting your website without delay.

Once your website is fully designed and developed to your satisfaction, the remaining 60% balance of the total project cost must be paid in full.
In some cases, and only by prior agreement, the remaining balance may be settled within 7 days of project completion.
Only after the final payment is received will your sleek new website be launched live and any final deliverable files transferred to you. We've found this payment structure establishes a clear framework, aligns incentives, and keeps projects moving forward on schedule.

Special prizes / discounts: Projects offered under promotional discounts or special prizes require a 50% deposit upfront, with the remaining balance due immediately upon completion. These terms ensure that discounted projects remain viable and are delivered promptly.

By choosing to work with us, you are agreeing to adhere to the terms and conditions detailed in this payment policy, which is designed to foster a productive and mutually beneficial working relationship. We will also provide you with a comprehensive Website Design Contract that outlines the full scope of work, deliverables, timelines, and payment terms. This contract will serve as the governing document for our working relationship and will include detailed provisions regarding compensation beyond the initial deposit.

Digital Marketing Services

Payment for Digital Marketing services is required after ad setup.
Payment for all digital marketing services provided by Trifold Solutions is NON-REFUNDABLE.
Clients should be aware that while we strive to deliver high-quality digital marketing campaigns, we cannot guarantee specific results or outcomes.
The success of a digital marketing initiative depends on many factors outside of our control.
Trifold does not engage in any practices to coerce or manipulate potential customers into purchasing your products or services against their will.
The decision to make a purchase lies solely with each individual consumer based on their own needs, preferences, and judgement.
Before engaging Trifold's digital marketing services, clients are strongly advised to thoroughly review our Terms of Use agreement and our Disclaimer of Warranties to fully understand the scope of services rendered and the limitations of liability.
By proceeding with our digital marketing offerings, clients acknowledge their acceptance of these terms and conditions.

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