Our payment policy for graphic and web design services is structured to ensure a smooth project flow and timely completion.
While our general policy for graphic design projects with a total cost of R1000 or less is to require the full invoice amount to be paid upfront before any work begins, it is at our discretion that we may or may not require this full amount..
This allows our team to efficiently complete these smaller-scale projects without interruption.
For more extensive graphic design work exceeding R1000, a 50% deposit may be required to initiate the project, with the remaining balance due upon the project's conclusion, as per the terms outlined in our service agreement.
Please note that we will not release the final artwork files or any high-resolution assets until payment has been received in full.
For web design and development solutions, we follow a transparent and client-focused payment policy designed to ensure a smooth, efficient project flow from initial concept to final launch.
To commence any website project,
We require an upfront deposit of 40% of the total project cost as stated in our
Website Design Contract.
This initial payment serves several important purposes.
First, it guarantees that your website's hosting and domain registration will be secured for the full duration that we've agreed upon.
Second, it allows our team to immediately allocate the necessary resources, including designers, developers, and project managers, and dive into crafting your website without delay.
Once your website is fully designed and developed to your satisfaction, the remaining 60% balance of the total project cost must be paid in full.
In some cases, and only by prior agreement, the remaining balance may be settled within 7 days of project completion.
Only after the final payment is received will your sleek new website be launched live and any final deliverable files transferred to you. We've found this payment structure establishes a clear framework, aligns incentives, and keeps projects moving forward on schedule.
Special prizes / discounts: Projects offered under promotional discounts or special prizes require a 50% deposit upfront, with the remaining balance due immediately upon completion. These terms ensure that discounted projects remain viable and are delivered promptly.
By choosing to work with us, you are agreeing to adhere to the terms and conditions detailed in this payment policy, which is designed to foster a productive and mutually beneficial working relationship. We will also provide you with a comprehensive Website Design Contract that outlines the full scope of work, deliverables, timelines, and payment terms. This contract will serve as the governing document for our working relationship and will include detailed provisions regarding compensation beyond the initial deposit.
Payment for Digital Marketing services is required after ad setup.
Payment for all digital marketing services provided by Trifold Solutions is NON-REFUNDABLE.
Clients should be aware that while we strive to deliver high-quality digital marketing campaigns, we cannot guarantee specific results or outcomes.
The success of a digital marketing initiative depends on many factors outside of our control.
Trifold does not engage in any practices to coerce or manipulate potential customers into purchasing your products or services against their will.
The decision to make a purchase lies solely with each individual consumer based on their own needs, preferences, and judgement.
Before engaging Trifold's digital marketing services, clients are strongly advised to thoroughly review our
Terms of Use agreement and our
Disclaimer of Warranties to fully understand the scope of services rendered and the limitations of liability.
By proceeding with our digital marketing offerings, clients acknowledge their acceptance of these terms and conditions.